Logo Rob Buckley – Freelance Journalist and Editor

Turning IT into a dynamic optimised resource

Seven out of 10 organisations fail to execute on their strategy, according to business intelligence guru David Norton, inventor of the balanced scorecard approach to business monitoring. The reason? They lack adequate management tools. Business performance management, or BPM, aims to address these shortcomings. But it is not a product as such — rather an amalgam of technologies and methodologies designed to integrate and enhance organisations’ decisionmaking processes. Together, these technologies can be used to present managers with a unified and clear view of enterprise activities, showing key performance indicators such as sales growth or profitability.