The cost of integration
- Article 32 of 77
- Information Age, March 2002
With application integration high on the CIO agenda in 2002, what are the cost benefits, if any, of the process?
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Furthermore, organisations need to carefully consider their future integration needs. Anderson of Rubus says a common mistake made by companies when considering how to integrate applications is to simply look at the “here and now”. “Integrating existing applications can be tedious, frustrating and time consuming, but it is not impossible. Harder will be creating an architecture where when the next integration challenge comes along, the process has already been dramatically simplified. There's no point in swallowing up the whole resources of your IT team without making sure that the process of integrating further applications in the future will be a whole lot easier.”
“What we've found,” concludes Alva-Jorgensen, “is that it really comes down to change management. There needs to be enough focus on the education and training involved to understand how to apply the technology. Changes to business processes will occur throughout the organisation and across traditional organisational barriers – and people need to know how to cope with that.”
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